She has impressed me with her patience, attitude, and in particular, strong work capacity. As I was relocating to the state, I was very deliberate about my next home and was in a position where I could be very selective, even if it may take several weeks and potentially months. Despite researching and visiting several homes, Shawna always maintained a positive and enthusiastic demeanor. During some occasions when I was not able to continue the home search, she offered to take my oldest son, who at the time was in high school, and diligently drove almost an hour to pick him up for the day, view homes, treat him to lunch, and returned him home at the end of the day. Her perseverance and customer service was amazing and appreciated!
We would not hesitate to recommend her as a real estate professional. She has impressed us with her patience, attitude, and in particular, strong work capacity and ethic. As we were looking for a rental property closer to an elderly family member, we were very specific about our next home to rent and were in a position where we had a short time frame, Shawna worked diligently to find to our specific needs exactly the perfect property. Shawna always maintained a positive and enthusiastic demeanor, despite having to work with other realtors representing the rental properties that sometimes made her work even that more difficult. Her perseverance and customer service was above and beyond our expectations, and past experience with realtors.
Shawna and her team were so patient, and understanding about the situation, and never gave up on us. She is such an excellent agent and demonstrated her professionalism, kindness, and knowledge on how to best approach our situation in order to sell. I will miss her friendly updates and conversations.
She was a crucial part of the home closing on time and was incredibly friendly and easy to deal with! I would recommend Shawna a million times over!
It was our first time and we were uncertain of a lot of things. One thing I’m certain of now is that we could not have done it without the phenomenal work of Shawna Olsen as our agent. From the very early stages of exploration to the final stages of closing escrow she and her team connected us with the right people and kept us well informed of everything we need to know. She was incredibly patient as we surveyed our options and went through a variety of possibilities over several months. We never felt pressured or rushed and it always felt like Shawna was there to make the process easy and a really enjoyable experience. We’ve learned a great deal and had a lot of fun with what could have been a very stressful experience because of Shawna and her team. I would absolutely recommend her to anyone looking for a realtor who really cares about what’s best for you, is deeply knowledgeable, and has built a fantastic team. I wouldn’t want to buy or sell another house without her!"
I’d never really worked with a real estate agent before and wasn’t sure what to expect. She was very upfront with all her communication and I came to trust her judgment and value her honesty. It also impressed me how available she was, even for the little things. Plus we loved the house! It was definitely a great experience.
I would recommend Shawna as a very professional and dedicated real estate agent.
She is considerate, engaging, motivated and most importantly, all about the results. We would recommend her to anyone with a real estate need.
We were originally not planning to sell due to the depressed market, but were contacted by Shawna, who had looked through expired listings and found our property. She explained that the market was rapidly recovering and gave us some comparable sales, which we backed up with an appraisal, that showed values had recovered enough to warrant placing the property on the market. We are planning to relocate out of state and felt that this would be a good time to sell. Shawna also was able to give us the name of a contractor to make minor improvements to have the house in sale-ready condition. Professional photos were taken to present the house in the best light and brochures were emailed to other realtors at the same time the listing went “live” on MLS. Shawna held several open houses and we all worked with our tenants to come up with a showing schedule that worked for all concerned. The house showed well and had good traffic, but due to its unique nature (1920 historical district 2 bedroom, 1 bath bungalow with a small yard and street parking), it was not suitable for many prospective buyers as a more conventional house. Shawna assured us that there would be a buyer that would “love it” and sure enough, there was. The house was only on the market a couple of months and we received one offer that didn’t result in a contract, and then two offers that resulted in a bidding situation and a contract. We were able to negotiate a closing that allowed our tenants sufficient time to find another place in the neighborhood (they had been with us for 3 years and were very cooperative throughout the process). We also used Shawna’s contractor and a recommended plumber and air conditioning company to address issues on the buyer’s inspection report. Throughout the entire pre-listing, listing and contract periods, we received excellent service and follow-up from Shawna and would not hesitate to unconditionally recommend her should you need her services as either buyer or seller’s agent.
We found our dream home last year, but we were working with a Realtor that couldn’t seal the deal. Within weeks of bringing Shawna on board, we had a signed contract at a lower price than we were expecting – WIN WIN. Shawna is prompt, efficient, professional, and a pleasure to work with. We highly recommend her to all our friends.